Privacy Policy

1. Introduction

UInstitute ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you purchase and download digital books (eBooks) from our website.

2. Information We Collect

We collect only the minimum information necessary to process your purchase and deliver your eBook:

• Full name — used on invoices and for purchase records.
• Email address — used to send your download link, invoice, and order-related communications.
• Mobile number — used for order-related communication if needed.
• IP address — collected automatically for fraud prevention and security.
• Payment information — transaction IDs and payment status from your payment provider. We do not store credit card or bank account details.

3. How We Use Your Information

Your personal information is used solely for:

• Processing and fulfilling your eBook purchase.
• Sending your download link and invoice via email.
• Providing customer support and responding to inquiries.
• Generating personalized (watermarked) PDF downloads tied to your purchase.
• Preventing fraud and unauthorized access to download links.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. Your data may be shared only with:

• Payment processors — to complete your transaction securely.
• Email service providers — to deliver transactional emails (download links, invoices).
• Legal authorities — if required by law or to protect our legal rights.

5. Data Retention

We retain your purchase records (name, email, phone, transaction details) for as long as necessary to provide re-download access and for our accounting and legal obligations. Download links expire automatically after the configured period and have limited download attempts.

6. Data Security

We take reasonable measures to protect your personal information, including:

• Encrypted data transmission (SSL/TLS).
• Secure storage of eBook files in non-publicly-accessible locations.
• Time-limited, token-based download links with maximum download caps.
• Purchase-specific watermarking of PDF files to deter unauthorized sharing.

7. Cookies

Our website uses essential session cookies required for the checkout process to function properly. We do not use advertising or tracking cookies. These session cookies are temporary and are deleted when you close your browser.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data, subject to our legal obligations.
• Withdraw consent for non-essential communications.

To exercise any of these rights, please contact us.

9. No Account Required

Our platform does not require you to create a user account. Purchases are linked to your email address and a unique purchase ID. This minimizes the amount of personal data we store.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us: